01 /Overview and U.S. scope
AI Collective IAM, LLC, a Wyoming limited liability company doing business as Dr. Chris Cole IAM (“we,” “us,” or “our”), respects your privacy and is committed to handling your information responsibly. This Privacy Policy describes our practices when you visit drchriscoleiam.com, submit information through our website or forms, register for communications, purchase or inquire about our educational programs, or otherwise interact with us.
Our website, programs, and services are intended primarily for persons in the United States. We do not intend to market, sell, or provide services to individuals outside the United States. If you access the Site from another location, you do so on your own initiative and are responsible for compliance with local laws.
02 /Information we collect
We may collect the following categories of personal information, depending on how you engage with us:
- Contact information: first name, last name, email address, phone number, and any other contact details you choose to provide.
- Communication preferences: your email or SMS opt-in status and other communication choices.
- Program and inquiry information: interests in educational programs, responses to forms, and other information you provide in message or free-text fields.
- Transaction-related information: records relating to a purchase or enrollment. Payment-card information is processed by the applicable payment provider and is not stored by us.
- Technical data: IP address, browser and device information, pages viewed, referring URLs, cookies, and analytics information collected automatically.
03 /How we use information
We use the information we collect to respond to inquiries, register you for requested communications or events, provide and improve programs and website functionality, maintain CRM records, send updates where you have opted in, process purchases, detect security issues, and comply with legal obligations.
Where you separately consent, we may send educational updates, algorithm-release announcements, program news, and relevant offers by email or SMS. Consent is not a condition of purchase.
04 /SMS communications
If you provide a phone number and opt in through our website or forms, you may receive SMS messages from Dr. Chris Cole IAM related to requested information, program updates, educational content, and promotional communications. Message frequency may vary, and message and data rates may apply.
- You may opt out of SMS communications at any time by replying STOP to a message.
- You may request assistance by replying HELP.
- SMS consent is not required to purchase a program or service.
05 /How we share information and service providers
We do not sell, rent, or trade personal information. We may share information in limited circumstances with service providers that help us operate the website and business. These providers may receive information only as needed to provide services to us and subject to their own terms, privacy practices, and applicable contractual or legal obligations.
Depending on the services you use and the features active at the time, these providers may include:
- GoHighLevel/LeadConnector for CRM records, website forms, email, SMS, automations, and related communications.
- FastPay Direct and Stripe for payment processing. Payment-card information is processed by the applicable payment provider and is not stored by us.
- Zoom for live video meetings, classes, webinars, or event delivery.
- Google, including Google Analytics, Google Ads, and YouTube embeds or related services.
- Meta, including the Meta Pixel; TikTok, including the TikTok Pixel; and advertising or measurement services that may support campaign reporting or retargeting.
- Microsoft Clarity and Hotjar for website analytics, heatmaps, session insights, and experience improvement.
- WhatsApp and Discord for communications or community features, when those services are used.
- Professional advisers and other vendors that support legal, accounting, security, hosting, or business operations.
We may also disclose information where required by law, to protect rights and safety, in response to valid legal process, or in connection with a merger, acquisition, financing, or sale of all or part of a business or assets.
06 /Cookies, pixels, analytics, and advertising
We and our service providers may use cookies, pixels, embedded content, session-insight tools, and similar technologies to operate the website, understand traffic and usage patterns, measure advertising, remember preferences, improve our content and services, and support retargeting where applicable. These technologies may be provided by Google, YouTube, Meta, TikTok, Microsoft Clarity, Hotjar, GoHighLevel/LeadConnector, or other service providers described in this policy.
As of the date listed above, we do not use a separate cookie banner or cookie-consent management tool. You can manage many cookies and similar technologies through your browser settings or the privacy controls offered by the relevant third-party provider. Disabling cookies may affect certain website features.
07 /Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
08 /Sensitive personal information
We do not intentionally collect sensitive personal information through the Site or our programs. This includes government-issued identification numbers, dates of birth, financial-account information, tax information, health information, biometric information, or payment-card details. Payment-card information is handled directly by the applicable third-party payment provider.
09 /Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or electronic storage system is entirely secure, and we cannot guarantee absolute security.
10 /Your rights and choices
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information. You may opt out of promotional email by using the unsubscribe link in the email and opt out of text messages as described above. We may need to verify your identity before processing a request.
11 /Children’s privacy
Our website and programs are primarily intended for adults but are not categorically limited to users age 18 or older. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us promptly so we can take appropriate action.
12 /Third-party sites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices. Please review the privacy policy for each third-party site you visit.
13 /Policy updates and contact
We may update this Privacy Policy to reflect changes in practices, technology, legal requirements, or programs. Posting an updated version on this Site is the intended notice method, and we will update the “Last updated” date when changes are made. For questions, concerns, or requests about this policy or your information, contact: